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Struggling to Convert Patients into High-Value Treatments?

Join Trust to Treatment exclusive masterclass and discover a proven case conversion strategy that empowers your team and boosts case acceptance rates.

Trust to Treatment Masterclass

Join us for an intensive day of learning and networking

UK Masterclass (Exclusive)
Live

From Trust to Treatment is a practical workshop designed to help dentists and teams inspire patients to accept the right treatment plans. Led by Dr Manish Chitnis.


Events
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    Weybridge, Surrey

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    20th June 2026

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    Live Session

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    497 (Filling Fast)

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    Birmingham

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    19th September

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    Live Session

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    497 (VAT Included)

Secure your place with our refundable booking deposit.
Book & Pay

What You Will Master In One Day

Comprehensive strategies to transform your dental practice

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The Language of Trust

Learn how to communicate with patients in a way that builds confidence and ensures commitment.

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The Conversion Framework

Discover step-by-step methods to turn enquiries into confirmed treatments effectively.

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Digital Case Presentation

Master the art of presenting treatment plans digitally, making them clear, persuasive, and visually impactful.

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Actionable Strategies

Get practical tools and techniques you can implement immediately to improve patient outcomes and practice growth.

THE TRUST TO TREATMENT METHOD

ARRIVAL, COFFEE & NETWORKING (09:00 - 09:30)
  • Registration, introductions, and informal networking over coffee/tea and biscuits.
  • Opportunity to connect with peers and set intentions for the day.
SESSION 1 – PATIENT CONSULTATION PROCESS (PART 1) (09:30 - 11:00)

THEME: “UNDERSTANDING NEEDS & BUILDING TRUST”

  • The psychology of patient consultations – moving from transactional dentistry to transformational conversations.
  • 8 Steps of Ethical Sales & Communication (structured pathway for trust-based case acceptance).
  • Asking the right questions to uncover patient desires, fears, and priorities.
  • Active listening and note-taking to build trust and rapport.
  • How to direct conversations toward clarity on “what exactly does the patient want?”
COFFEE BREAK & NETWORKING (11:00 - 11:30)

Networking opportunity with refreshments.

SESSION 2 – DIGITAL CONSULTATION PROCESS (11:30 - 13:00)

THEME: “DIAGNOSIS, TREATMENT PLANNING & ETHICAL CONVERSION”

  • Digital patient assessment – scanning, photos, and diagnostic records.
  • Using case examples to illustrate note-keeping, structured diagnosis, and storytelling for trust.
  • The 8 Buckets of Treatment: disease control, functional stability, aesthetics, prevention, etc.
  • Phased treatment planning: how to stage cases logically and ethically.
  • Strategic soft-closes & sales conversions: guiding patients toward treatment acceptance without pressure.
  • Case studies: practical demonstrations of digital consultation in action.
LUNCH & NETWORKING (13:00 - 14:00)

Lunch break with networking opportunities.

SESSION 3 – DIGITAL DENTISTRY WORKFLOW (14:00 - 15:30)

THEME: “FROM DIGITAL DESIGN TO CLINICAL DELIVERY”

  • Case selection for digital workflows – knowing when and how to use advanced tools.
  • Step-by-step digital smile design (DSD) and functional virtual models (FVNP, FVP).
  • Leveraging AI, simulations, and digital mock-ups to inspire patient confidence.
  • Best practices in presenting digital treatment plans to patients.
  • Lab communication & digital integration: aligning clinician, technician, and patient.
  • Clinical execution with precision: bridging planning to delivery.
COFFEE BREAK & NETWORKING (15:30 - 16:00)

Afternoon networking break with refreshments.

SESSION 4 – HANDLING OBJECTIONS & DIFFICULT CONVERSATIONS (16:00 - 17:30)

THEME: “THE ART OF COMMUNICATION & CONVERSION”

  • The psychology behind patient objections (cost, fear, time, trust).
  • Frameworks for overcoming objections without pressure.
  • Roleplay: handling difficult patient scenarios with confidence.
  • Body language, tonality, and NLP techniques for effective communication.
  • Ensuring patients feel heard, respected, and empowered in decision-making.
  • Open Q&A with participants – real cases, real challenges.
DRINKS & NETWORKING (17:30)
  • Informal discussion, sharing key learnings, and building connections.
  • Opportunity to discuss collaborations and practical implementation in clinics.
Register Your Interest

Secure your seat today for 20th June 2026

Book & Pay
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Meet the Mentor Dr. Manish Chitnis

Practice Owner and Principal Dentist, holds qualifications including BDS, IQE (UK), MFGDP (London), MFDS (Glasgow), and a Diploma in Dental Business Management from Bristol. With 28 years of experience and a special interest in cosmetic and restorative dentistry, he is dedicated to creating the best possible patient journey. He owns six successful practices and is the founder of DentTrack, having trained dentists extensively for the past 16 years. Outside of work, he enjoys table tennis, performing arts, travel, and all things spicy.

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You’re Not AloneHear from the Dentists

Success Stories

See how Trust to Treatment has empowered dental professionals to transform their patient care and practice growth.

Dr. Alpa Johar

I recently attended the “Trust to Treatment” course with Dr Manish, and it was genuinely one of the most impactful communication courses I’ve experienced in over 30 years in dentistry.

What stood out immediately was how practical and actionable the content was. This wasn’t theory-heavy or abstract — it was full of clear, usable advice that I could take straight back to my practice and implement with the team right away. That immediate applicability made a huge difference.
Having attended many communication courses over the years, it was refreshing (and honestly exciting) to experience something that felt truly different from what’s already out there. The approach was engaging, modern, and highly relevant to real-world dental practice.

The impact has been noticeable already — the team is genuinely buzzing after applying what we learned. In fact, the course was so valuable that I’ve already booked seven members of my team onto Dr Manish’s next T2T session on 20th June.
I would highly recommend this course to any dental professional looking to elevate their communication skills in a meaningful and practical way.😊

Dr. Niharika Gulati

Thank you Manish and the team at T2T for an excellent day. It was engaging, inspiring and resonated so well with us. We were all attentive for the entire day! The tips and methodological way in which everything is done were brilliant take home messages.

What stood out most was Manish himself-his genuine passion for helping others and his willingness to openly share his knowledge without holding anything back. He goes out of his way to support you, answer questions and ensure you truly understand and can apply what you've learned. The focus on trust, ethics, and patient-centred care made the approach feel both authentic and highly effective.

Dr. Sania Jamshed

I just want to express my deepest gratitude after completing the incredible 6 hour Trust to Treatment course with Manish Chitnis. It was truly amazing-so comprehensive and engaging. I've never experienced a course so detailed; the level of care and handholding from one case to another is exceptional. No other course I've taken offers this kind of support through full-mouth rehabilitations, smile makeovers-honestly, nothing compares. Thank you, Manish, for such a transformative experience!

Abhinav Chandrasekar

I just wanted to say the course today was incredible and and extremely engaging. I felt that I learned so much and many things that can improve my own work as well as our dental practice as a whole so thank you so much for providing the information but also the inspiration to further myself.

Eddie Small

Today's course with Manish Chitnis was a genuinely refreshing experience. From the outset, there was a real warmth and openness-not only from Manish and his team, but also among the delegates.

The biggest impact for me was the level of introspection it encouraged. It made me stop and properly question what I had previously taken as "true," which is rare and incredibly valuable.

I'm very grateful for the different perspectives and out-of-the-box thinking, it's given me a lot to take away and reflect on the journey home!

Dr. Roshni Ash Parmar

Thank you Dr Manish for the eye opening day - it was entertaining and very informative. It was amazing to see how you run your own practices - you are truly an inspiration to the dental community! The tips shared were practical and I appreciated the step-by-step treatment planning framework. Thank you once again!

Dr. Derek van Staden

I really enjoyed the session. It was engaging, thought-provoking, and full of practical ideas that I can take straight back into the practice.

I particularly appreciated the clarity around communication, structuring consultations, and linking it all to patient decision-making. It has definitely given me a lot to reflect on and implement with the team.

Thanks again for your time and energy - it was a valuable day.

Frequently Asked Questions
What if I can not attend live session?

All sessions are recorded. You can watch them anytime at your convenience.

Is this relevant for my treatment coordinator?

Yes. Coordinators will learn strategies to improve patient communication, scheduling, and treatment acceptance.

Will there be practical examples?

Yes. Sessions include real-life case studies and actionable strategies.

Can I apply this with my current patients?

Yes. Everything taught is designed for immediate implementation in your practice.

Can I ask questions during the program?

Yes. Submit questions during live Q&A or via our support portal.

Why should I listen to Dr Manish Chitnis?

Dr Manish Chitnis has 28 years of experience, has a special interest in cosmetic and restorative dentistry and owns six successful practices. He is also the founder of Denttrack and has been training dentists extensively for the past 16 years.

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